From the 1992 science fiction novel "Avalanche" which first proposed the concept of the metaverse, to 2021 when the parent company of Facebook changed its name to "Meta" and announced its full-scale entry into the metaverse. Various fields including tourism: five departments including the Ministry of Industry and Information Technology, the Ministry of Culture and Tourism issued the "Action Plan for the Integration and Development of Virtual Reality and Industry Applications (2022-2026)"; The universe platform "Zhangjiajie Planet"; Yuanzhou Tourism settled in the "Fractalist Metaverse" and purchased the virtual building of the Metaverse... It can be said that the Cultural Tourism Metaverse is in the ascendant. However, the debate has never stopped. Some people say that the Wenlv Metaverse is a "venture", while others say that the Wenlv Metaverse is just a "gimmick". Looking forward to the future, what will the Cultural Tourism Metaverse look like, and how will the Metaverse hold hands with "Poetry and the Distance"?
从1992年科幻小说《雪崩》首次提出元宇宙概念,到2021年脸书母公司更名为“元”,宣布全面进军元宇宙,“元宇宙”逐步从概念变为现实,并渗透到包括文化和旅游等在内的各个领域:工业和信息化部、文化和旅游部等五部门印发《虚拟现实与行业应用融合发展行动计划(2022—2026年)》;张家界景区成立元宇宙研究中心,推出元宇宙平台“张家界星球”;远洲旅业入驻“分形者元宇宙”,购入元宇宙虚拟建筑……可以说,文旅元宇宙方兴未艾。然而,争论也从未停止,有人说文旅元宇宙是“风口”,有人说文旅元宇宙只是“噱头”。展望未来,文旅元宇宙将是怎样一幅图景,元宇宙如何牵手“诗和远方”?

Ever since the Metaverse entered the public eye, the hot debate around "what is the Metaverse" has never stopped.
What is Metaverse? Metaverse consists of two parts: "Meta" and "verse". "Meta" has the meaning of "higher; beyond", which can be understood as "beyond", and is also translated as "yuan"; the combination of "verse" and "universe" (universe) The suffixes are the same, and the combination of the two is "Metaverse", which can be simply understood as "a universe beyond reality".
"The concept of the metaverse was first proposed by the American science fiction writer Neil Stephenson in the novel "Avalanche" published in 1992. It refers to a digital world separated from the physical world, in which people live as virtual characters." " Zhang Jinyu, author of the book Metaverse Empowering Cultural Tourism and founder of Beijing Xushi Technology Co., Ltd., said.
Although the concept of the metaverse had appeared in 1992, it was limited by the technical conditions at that time and did not attract the attention of the society. Since then, network technology has developed rapidly, social platforms, online games, online office, etc. have developed rapidly, and technologies such as blockchain, virtual reality, augmented reality, human-computer interaction, and the Internet of Things have developed rapidly. The concept of metaverse has once again attracted people's attention.
"In March 2021, Roblox, which is known as the first stock in the Metaverse, was listed, and the Metaverse entered people's field of vision for the first time; in October of the same year, Facebook announced that it would change the parent company's name to Meta (元), holding high the banner of the Metaverse, and became a social media that swept the global public opinion. As a hotspot event, Metaverse quickly gained widespread attention from the government, enterprises, and ordinary people." Zhang Jinyu said.
At present, the construction of the Metaverse has just started, and most companies are fighting on their own without a unified leader, presenting a state of multi-point distribution. Different companies have various entry points, some use entertainment as the entry point, some use social platforms as the entry point, some use business office as the entry point, and some use cultural tourism as the entry point.
At present, the main explorers of the Metaverse include the metaverse platform "Horizon Worlds" under Meta, the game "Minecraft" under Microsoft, the online creation game platform "Roblox", the virtual world platform "Decentraland", and the domestic Baidu "Xi Rang". ", Netease "Yaotai" and so on.
"With the popularity of the metaverse concept, hot words such as industrial metaverse, agricultural metaverse, and government affairs metaverse have emerged one after another, and cultural tourism metaverse has also quickly become a hot word. On the one hand, cultural and tourism companies have tried the application of technologies related to the Metaverse.” Zhang Jinyu introduced that, in fact, before the concept of the Metaverse became popular in 2021, related technologies of the Metaverse had already been widely used in the field of cultural tourism, such as AR tour guides and AR outdoor games. , VR panoramic tour, VR flight/cruising, etc.
"The Metaverse is a new type of Internet application that integrates a variety of technologies and integrates virtual reality." Pan Haobo, chairman of Golden Palm Data Technology Company, believes that for the Metaverse, the establishment of an economic system is fundamental, otherwise the Metaverse There is no difference with the online game world. Among them, the blockchain is an important underlying technical support, and plays an important role in the identity authentication mechanism, economic system construction, and creator value protection.
Professor Shen Yang, director of the New Media Research Center of Tsinghua University, believes that the metaverse can be understood from three aspects: three-dimensionality—virtual three-dimensional space-time; three-dimensionality—natural life, virtual life, and machine life. Coexistence in the universe; three rights-"readable", "writable" and "possessible" rights are an important basis for constructing the metaverse.
An important reference indicator in the early stage of Metaverse development is the sales volume of VR equipment (one of the wearable equipment for human beings to enter the virtual world). According to a CCTV financial report, in the first half of 2022, the retail sales of China's VR market exceeded 800 million yuan, a year-on-year increase of 81%. Market research firm IDC predicts that from 2022 to 2026, the shipments of all-in-one VR devices in the Chinese consumer market are expected to maintain a compound annual growth rate of more than 50%.
"Based on today's technology foundation, the Metaverse is likely to still be dominated by social networking, games, and content experience in the next 10 years." Zhang Yitian, founder of the VR industry, predicts that in the next stage, with technological progress, user increase, and user usage As time goes on, elements of the real world such as consumption, finance, and life services are continuously integrated into the metaverse. Smart cities, smart life, smart tourism, and smart transportation have made great progress. The virtual consumption system will gradually form a closed loop, and the new virtual economic ecology will also will be gradually formed.
In the process of metaverse construction, culture and tourism are important entry points. "Metaverse + cultural tourism" is full of broad imagination space, and various practical cases with metaverse labels are constantly emerging.
At present, the practice of "metaverse + cultural tourism" is also rich and colorful. There are two main types of technology applications: virtual reality and augmented reality. The application of virtual reality (VR) technology is to create a completely virtual time and space for tourists to experience through technology, such as wearing VR glasses to travel scenic spots and venues, etc. It produces the effect of combining virtual and real. For example, in some immersive cultural tourism experience projects, tourists can discover virtual treasures by scanning the real scene with their mobile phones. In addition, in terms of application fields, Metaverse technology is also widely used in tourism product development, service upgrading, promotion and other links.
Zhangjiajie Scenic Spot is the earliest scenic spot in China to establish a metaverse research center. In October 2022, the scenic spot metaverse platform "Zhangjiajie Planet" was launched. The reporter tried to experience the product. Follow the "Zhangjiajie Planet" WeChat official account, open the "Zhangjiajie Planet" interface, you can see the iconic peak forest in Zhangjiajie, there are two control points on the page, the operator can control it independently, realize "free flight", shuttle in the peak forest among.
In June 2022, Yuanzhou Tourism, a subsidiary of Yuanzhou Group, announced its entry into the "Fractal Universe", purchased a virtual building in the Metaverse, built a virtual hotel, and released a three-step strategy for entering the Metaverse: The first step is to complete the opening of the virtual hotel. The second step is to map the membership system and hotel services in the real world to the virtual hotel. The third step is the two-way interaction between the real world and the virtual world, creating a new era of virtual and real symbiosis.
In December 2022, the Korea Tourism Organization Experience Center will be officially opened on Baidu Xiran Yuanyu, becoming the first overseas tourism organization to launch in Xiyang Yuanyu, and is committed to building an experience space and service space for Chinese tourists.
The Palace Museum is also actively exploring the development of metaverse-related products. In early February 2023, it announced that it will plan to launch the first set of AR metaverse scene interactive electronic publication "I am repairing cultural relics in the Forbidden City". Then you can step into the "Forbidden Wonderland" Metaverse of the Forbidden City Hall of Mental Cultivation built in a 1:1 ratio. Not only can you walk around the palace immersively, but you can also become a doctor of cultural relics. mission".
"Cultural tourism has a natural fit with the metaverse. The sense of presence, immersive experience, space-time expansion, and sensory extension advocated by the metaverse coincide with the effects pursued by the current digital cultural tourism. An important reason for entering the metaverse field early.” Kang Haijun, joint general manager of Hengxin Oriental, an enterprise that set foot in the metaverse earlier, said that immersive experience halls and digital twin scenic spots may be relatively hot development directions in the future. At the same time, digital performing arts and digital collections also have broad prospects for development.
In recent years, Ant Group has carried out rich practices in the field of digital cultural tourism metaverse. Yu Lin, General Manager of the Strategic Development Department of Ant Group, believes that the impact of Metaverse on tourism is reflected in many aspects, such as the acceleration of digitalization—the acceleration of digital transformation in marketing and operations; the upgrading of consumer services—in the digital age, consumers The requirements for service experience are getting higher and higher; income is diversified - in addition to ticket income, income channels are expanding to global consumption and multiple consumption, focusing on creating new consumption scenarios and focusing on post-travel memories.
"There are four main opportunities for the combination of metaverse and cultural tourism." Shen Yang believes that, one is high simulation, which goes beyond real situations; the other is low risk, which goes beyond people's conventional cognition; Human and material resources; the fourth is irrationality, which may not follow the common sense of the real world in some cases.
Although the Cultural Tourism Metaverse looks very lively, it is undeniable that it is still in its infancy. Whether it is the scene or the experience, it is far from meeting the expectations of the public, and it is even considered to be just a "gimmick".
"Generation Z" Xiao Yang said lightly after experiencing some metaverse products: "I tried some metaverse platforms, downloaded software, selected characters, and operated according to the system prompts, and it felt no different from online games; I also experienced some metaverse platforms. The metaverse project in the scenic spot is not as exciting as watching the promotional video of the scenic spot, it feels more like a concept speculation, not as good as the publicity." Xiao Yang also asked many "Generation Z" friends around him, and felt that everyone There is still not enough awareness and understanding of the Metaverse. Although Xiao Yang's point of view cannot represent all his peers, it can at least remind the industry that the user experience of Wenlv Metaverse needs to be improved.
WUWI/HBC's Chinese company focuses on the development of Metaverse virtual digital humans, and actively participates in the development of Metaverse products in the field of culture and tourism. Sun Bo, the founder of the company, said: "I think the metaverse must be a 'venture', and the cultural tourism metaverse is also promising and has a bright future. The reason why people have the view that 'the metaverse is just a gimmick' is because there are currently Some metaverse products of the company are still very rudimentary and cannot fully meet users’ experience expectations.”
"The metaverse products launched by cultural tourism venues, whether in terms of technical level or creative level, can't keep up with some online games, and users will naturally complain." Sun Bo said that from the perspective of overall development, metaverse has huge development potential, and will It has a subversive impact on all walks of life, and the same is true for the cultural travel industry.
Some industry players who have been involved in the metaverse field earlier also admit that at present, the construction of the cultural tourism metaverse is still in the initial stage of exploration and experimentation, and there is still a long way to go to realize the real cultural tourism metaverse.
The Metaverse is essentially a virtual world, and how to properly handle the relationship between "virtual and real" is an unavoidable problem for future development. The Cultural Tourism Metaverse also has to face this problem—traditional tourism pays attention to seeing is believing and personal experience, while the Metaverse is characterized by taking the virtual as the real and interacting with the virtual and the real. How to view the relationship between the two and how to handle the relationship between the two is very important.
从元宇宙(Metaverse)进入大众视野开始,围绕“什么是元宇宙”的热议就从未停止。
什么是Metaverse?Metaverse由“Meta”和“verse”两部分组成,“Meta”有“higher; beyond”之义,可以理解为“超出”,也译为“元”;“verse”与“universe”(宇宙)的后缀相同,二者合起来即为“Metaverse”(元宇宙),可以简单理解为“超出现实的宇宙”。
“元宇宙这一概念最早由美国科幻作家尼尔·史蒂芬森在1992年出版的小说《雪崩》中提出,是指一个脱离于物理世界的数字世界,人们在其中以虚拟人物角色生活。”《元宇宙赋能文旅》一书作者、北京虚实科技有限公司创始人张金玉说。
尽管元宇宙概念在1992年便已经出现,但是限于当时的技术条件,并未引起社会重视。此后,网络技术迅速发展,社交平台、网络游戏、线上办公等火热发展,区块链、虚拟现实、增强现实、人机交互、物联网等技术飞速发展,元宇宙概念再次引发人们关注。
“2021年3月,号称元宇宙第一股的Roblox上市,元宇宙首次进入人们视野;同年10月,Facebook宣布将母公司改名为Meta(元),高举起元宇宙大旗,成为席卷全球舆论的热点事件,元宇宙迅速获得政府、企业、普通百姓的广泛关注。”张金玉说。
当前,元宇宙建设刚刚起步,多数企业都是各自为战,并没有统一的领导者,呈现多点散发的发展状态。不同企业的切入点也各式各样,有的以娱乐为切入点,有的以社交平台为切入点,有的以商务办公为切入点,还有的以文旅为切入点。
目前,元宇宙的主要探索者有Meta旗下的元宇宙平台“Horizon Worlds”,Microsoft旗下的游戏“Minecraft”,在线创作游戏平台“Roblox”,虚拟世界平台“Decentraland”,以及国内的百度“希壤”、网易“瑶台”等。
“随着元宇宙概念的火爆,工业元宇宙、农业元宇宙、政务元宇宙等热词纷纷涌现,文旅元宇宙也迅速成为热词,一方面各类技术企业开始涉足文旅领域,另一方面文旅企业纷纷试水元宇宙相关技术应用。”张金玉介绍,其实,早在2021年元宇宙概念火爆之前,元宇宙相关技术已经在文旅领域有了广泛应用,如AR导游、AR户外游戏、VR全景游览、VR飞行/巡游等。
“元宇宙是整合了多种技术而产生的一种新型的虚实相融的互联网应用。”金棕榈数据科技公司董事长潘皓波认为,对于元宇宙来说,经济体系的建立是根本,否则元宇宙跟网络游戏世界便没有区别。其中,区块链是重要的底层技术支撑,在身份认证机制、经济体系搭建以及创作者价值保障上发挥着重要作用。
清华大学新媒体研究中心主任沈阳教授认为,可以从三个侧面来认识元宇宙,三维化——虚拟的三维时空;三元化——自然生命、虚拟生命、机器生命“三元一体”在元宇宙中共存;三权化——“可读”“可写”“可拥有”三种权利是构筑元宇宙的重要基础。
元宇宙发展初期的一个重要参考指标是VR设备(人类进入虚拟世界的穿戴设备之一)的销售量。据央视财经报道,2022年上半年,中国VR市场零售额突破8亿元,同比增长81%。市场调研机构IDC预测,2022—2026年,中国消费市场VR一体机出货量有望保持50%以上的年均复合增长率。
“以今天的技术基础来看,未来10年元宇宙很可能依旧以社交、游戏、内容体验等为主。”VR界创始人张艺天预测,下一阶段,随着技术进步、用户增加、用户使用时间增加,消费、金融、生活服务等真实世界的元素不断融入元宇宙,智慧城市、智慧生活、智慧旅游、智慧交通等取得长足进步,虚拟的消费体系将逐步形成闭环,新的虚拟经济生态也将逐渐形成。
元宇宙建设过程中,文化和旅游是重要的切入点,“元宇宙+文旅”充满广阔的想象空间,各类带有元宇宙标签的实践案例不断涌现。
目前,“元宇宙+文旅”的实践同样丰富多彩。在技术应用上主要有虚拟现实、增强现实两种。虚拟现实(VR)技术应用,是通过技术打造一个完全虚拟的时空供游客体验,如戴上VR眼镜云游景区、场馆等;增强现实(AR)技术应用,是通过技术对实景进行加持、使之产生虚实结合的效果,如在一些沉浸式文旅体验项目中,游客通过手机扫描实景即可发现虚拟的宝藏等。此外,在应用领域方面,元宇宙技术还广泛应用于旅游产品开发、服务升级、宣传推广等环节。
张家界景区是国内最早设立元宇宙研究中心的景区,2022年10月推出了景区元宇宙平台“张家界星球”。记者尝试体验了该产品。关注“张家界星球”微信公众号,打开“张家界星球”界面,可以看到张家界的标志性峰林,页面上有两个控制点,操作者可自主控制,实现“自由飞翔”,穿梭于峰林之中。
2022年6月,远洲集团旗下的远洲旅业宣布入驻“分形者元宇宙”,购入该元宇宙中的一栋虚拟建筑,建设虚拟酒店,并发布了进军元宇宙三步走战略:第一步完成虚拟酒店开设,第二步把现实世界中的会员体系、酒店服务等映射到虚拟酒店;第三步现实与虚拟世界双向交互,开创虚实共生新纪元。
2022年12月,韩国旅游发展局体验馆在百度希壤元宇宙正式开放,成为首家在希壤元宇宙上线的海外旅游机构,致力于为中国游客搭建一个体验空间、服务空间。
故宫博物院也积极探索元宇宙相关产品开发,2023年2月初,宣布即将策划推出首套AR元宇宙场景交互式电子出版物《我在故宫修文物》,体验者只需手持手机,轻点屏幕,即可迈进按照1∶1比例搭建的故宫养心殿“紫禁妙境”元宇宙,不仅可以沉浸式踱步游赏宫殿,还可化身文物医生,按照传统的古建修缮步骤,完成“守护使命”。
“文旅与元宇宙具有天然的契合度。元宇宙所倡导的临场感、沉浸式体验、时空拓展、感官延伸等,与当前数字文旅追求的效果不谋而合,这也是文旅行业较早进军元宇宙领域的重要原因。”较早涉足元宇宙的企业恒信东方联席总经理康海钧说,沉浸式体验馆、数字孪生景区可能是未来比较火热的发展方向。同时,数字演艺、数字藏品也有着较为广阔的发展前景。
近年来,蚂蚁集团在数字文旅元宇宙领域开展了丰富实践。蚂蚁集团战略发展部总经理于霖认为,元宇宙给旅游带来的影响体现在多个方面,比如,数字化加速——营销、运营等均加速数字化转型;消费服务升级——数字化时代,消费者对服务体验要求越来越高;收入多元——除了门票收入,收入渠道正在向全域消费、多次消费扩展,注重打造新消费场景、注重游后记忆。
“元宇宙和文旅结合主要有四方面契机。”沈阳认为,一是高仿真,超越现实情境;二是低风险,超越人之常规认知;三是小成本,无需像在现实世界一样耗费大量人力物力;四是非理性,在某些情况下可以不遵循真实世界的常理。
尽管文旅元宇宙看上去很热闹,但不可否认的是,目前仍处于初级阶段,无论是场景还是体验,远未达到大众的预期,甚至被认为只是一个“噱头”而已。
“Z世代”小杨体验了一些元宇宙产品后淡淡地说:“我尝试了一些元宇宙平台,根据系统提示下载软件、选择角色、进行操作,感觉与网络游戏没有什么区别;也体验了一些景区的元宇宙项目,还不如直接看景区宣传视频带劲,感觉更像是在炒概念,并不像宣传得那样好。”小杨还询问了身边的多位“Z世代”小伙伴,感觉大家对元宇宙的认识和了解仍然不够。小杨的观点虽然不能代表所有同龄人,但是至少可以提醒业界,文旅元宇宙的用户体验还有待提升。
WUWI/HBC在中国的公司专注于元宇宙虚拟数字人开发,并积极参与文旅领域元宇宙产品开发。该公司创始人孙博说:“我认为元宇宙一定是一个‘风口’,文旅元宇宙同样大有可为、前景广阔。人们之所以会产生‘元宇宙只是一个噱头’的看法,是因为目前市面上的一些元宇宙产品还很初级,无法充分满足用户的体验期待。”
“文旅场所推出的元宇宙产品,无论是技术水准还是创意水平,还赶不上一些网络游戏,用户自然会吐槽。”孙博说,从整体发展来看,元宇宙蕴藏着巨大的发展潜力,将对各行各业产生颠覆性影响,对文旅行业来说同样如此。
一些较早涉足元宇宙领域的业者也承认,目前,文旅元宇宙建设仍处于初期的探索尝试阶段,要实现真正的文旅元宇宙还有很长的路要走。
元宇宙本质上是虚拟世界,如何处理好“虚拟和现实”的关系是未来发展绕不开的问题。文旅元宇宙同样也要面对这一问题——传统旅游业注重眼见为实、亲身体验,而元宇宙的特点在于以虚为实、虚实互动。如何看待二者之间的关系、处理好两者之间的关系,至关重要。
来源:中国旅游报
编辑:龚立仁 李庆禹
Published on 22 February 2023 at 08:35
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